Alba Collective — What I Can Do

What I
can do.

Most consultants do one thing well. I do the full commercial system — paid advertising, sales coaching, CRM architecture, brand positioning, email automation, conversion design, and AI implementation — because the system only performs when every part is connected. Here is exactly what that means.

Markets B2C · B2B · B2G
Geography Europe & USA
Delivery Founder-led, always
Apply to Work Together →
Google Ads · Sales Coaching · HubSpot Architecture · Email Automation · Brand Positioning · CRO · Sales Process Design · AI Workflows · Funnel Strategy · Revenue Operations · LinkedIn Outbound · Pricing Strategy · Google Ads · Sales Coaching · HubSpot Architecture · Email Automation · Brand Positioning · CRO · Sales Process Design · AI Workflows · Funnel Strategy · Revenue Operations · LinkedIn Outbound · Pricing Strategy ·
The Full Scope

Six areas. Dozens of specifics.
One connected system.

Below is every specific thing I do — broken down by area, named explicitly, and explained in plain language. No vague "strategy consulting." No abstract frameworks. Just the real work that moves revenue.

Every service below is something I have done repeatedly, for real businesses, in real markets. When you engage Alba Collective, you are not hiring a generalist agency. You are hiring the person who has done each of these things — and knows how they connect.

00
Commercial Diagnostic & Business Analysis

Before any solution,
a precise diagnosis.

Every engagement begins here. What you believe is the problem is almost never the actual problem. The diagnostic phase is where I examine the full commercial organism — from the data to the team, from the funnel to the offer. Nothing is assumed. Nothing is skipped. The work that follows is only as good as the understanding that precedes it.

Business Analysis & Commercial Review
A structured analysis of the entire business model — revenue streams, cost structure, unit economics, growth levers, and constraints. Understanding where money comes from, where it goes, and where it should come from next.
Why it matters: Most commercial problems are symptoms. Business analysis finds the cause — and the cause is almost always structural, not tactical.
SWOT Analysis (Commercial Focus)
Not the generic SWOT you fill in a template — a rigorous commercial SWOT that maps internal capabilities to external market conditions, identifies asymmetric advantages, and exposes hidden vulnerabilities. Strategic honesty, not executive comfort.
Why it matters: The most dangerous weaknesses are the ones leadership is not looking at. A commercially honest SWOT creates the clarity that produces decisive strategy.
Competitor Analysis
Structured review of direct and indirect competitors — positioning, pricing, messaging, channels, product, and customer perception. Where the market is leaving gaps, and where you have defensible ground.
Why it matters: Businesses that do not map their competitive landscape consistently undercharge, over-explain, and position against the wrong alternatives.
Customer Journey Analysis
Full mapping of every touchpoint from first awareness to post-purchase — identifying where buyers drop off, what creates hesitation, and what accelerates decisions. Seeing the business the way the customer experiences it.
Why it matters: The gap between the journey you believe customers take and the one they actually take is where revenue is lost — visibly and invisibly.
CRM & Pipeline Review
Deep audit of existing CRM data, pipeline structure, deal stages, data quality, and process adherence. What the pipeline says is happening versus what is actually happening.
Why it matters: Most pipelines are optimistic fictions. A rigorous pipeline review produces an accurate forecast and reveals process failures hiding inside clean-looking data.
Website Teardown
Page-by-page commercial critique of the website — messaging clarity, conversion architecture, UX friction, social proof, and call-to-action effectiveness. The site through the eyes of a sceptical buyer, not the internal team.
Why it matters: Every business is too close to its own website to see what visitors actually experience. An objective teardown consistently reveals conversion failures that are simple to fix.
Funnel Diagnosis
Quantitative and qualitative analysis of the full marketing and sales funnel — traffic volumes, conversion rates at each stage, drop-off points, and revenue attribution. Finding exactly where the funnel leaks and why.
Why it matters: A leaky funnel cannot be fixed by pouring more traffic in. Diagnosis identifies the smallest change with the largest impact on downstream revenue.
Sales Call Analysis
Review of recorded sales calls — identifying patterns in objections, qualification failures, missed discovery, premature closing attempts, and verbal positioning errors. The truth about what is happening in the room where the deal is made or lost.
Why it matters: Sales managers review results. I review conversations. Results are outputs — conversations are where they are determined. Call analysis is where performance improvement actually lives.
Team Interviews & Capability Assessment
Structured interviews with commercial team members — sales, marketing, customer success — to surface ground-level intelligence, process gaps, and team dynamics that leadership often cannot see. The diagnosis the org chart cannot give you.
Why it matters: The people closest to the customer almost always know where the problems are. They are rarely asked. Team interviews surface what dashboards conceal.
Data Health Analysis
Audit of data quality across CRM, analytics, advertising platforms, and email — identifying tracking gaps, data inconsistencies, attribution errors, and reporting blind spots. Because decisions built on bad data are worse than no data at all.
Why it matters: Most businesses are making strategic decisions on data they have never audited. Bad tracking produces false confidence. Data health is the prerequisite to everything analytical.
Offer Evaluation
Commercial critique of the core offer — what is being sold, how it is packaged, what it is priced at, how it is communicated, and whether it is the right offer for the right market. The offer is the atom of the commercial model. Everything else orbits it.
Why it matters: Many businesses with excellent products are selling the wrong version of them, to the wrong segment, at the wrong price, with the wrong emphasis. Offer evaluation resets the foundation.
Channel Analysis
Performance review of all active acquisition and revenue channels — paid, organic, outbound, referral, partnership — with efficiency metrics, attribution analysis, and strategic prioritisation. Which channels deserve more investment and which are burning budget with no path to scale.
Why it matters: Most businesses spread effort across channels without a clear understanding of relative performance. Channel analysis produces the focus that accelerates growth without adding cost.
01
Paid Advertising & Demand Generation

Getting the right people
to find you — profitably.

Paid media is not about spending more. It is about spending correctly. Most businesses waste 40–60% of their ad budget on the wrong audiences, wrong messages, or broken funnels. I fix the full system — the targeting, the creative strategy, the landing page, the follow-up — so every euro spent has a coherent path to revenue.

Google Ads (Search & Shopping)
Full campaign setup, keyword architecture, bid strategy, match type structure, negative keyword management, and ongoing optimisation. Search ads that capture intent at the exact moment of decision.
Why it matters: Search is the highest-intent channel that exists. Done right, it is revenue on demand. Done wrong, it burns budget with nothing to show.
Google Ads (Performance Max & Display)
Asset group architecture, audience signal design, creative strategy, and feed optimisation for e-commerce and lead generation. Automated campaigns that are actually controlled.
Why it matters: PMax can be the highest-performing or highest-wasting campaign type in your account — it entirely depends on structure and oversight.
Meta Ads (Facebook & Instagram)
Campaign architecture, audience strategy (cold / warm / retargeting), creative briefing and testing frameworks, and funnel alignment. Social advertising that converts, not just reaches.
Why it matters: Meta's power is in audience targeting and creative. Without a systematic testing approach, you are paying for data you never use.
LinkedIn Advertising & Outbound
Sponsored content, Lead Gen Forms, message campaigns, and outbound sequencing for B2B markets. The channel where decision-makers actually live.
Why it matters: LinkedIn is expensive and underused strategically. When positioned correctly, it produces the highest-quality B2B leads of any paid channel.
Ad Account Audit & Recovery
Full structural audit of existing Google or Meta accounts — identifying wasted spend, structural errors, tracking failures, and missed opportunities. Most accounts have 30–50% recoverable budget within 30 days.
Why it matters: Before adding budget, know where current budget is going. Audits consistently uncover 5-figure annual waste in mid-size accounts.
Conversion Tracking & Analytics Setup
GA4 configuration, Google Tag Manager setup, conversion event mapping, server-side tracking, and attribution modelling. If you cannot measure it, you cannot manage it.
Why it matters: Most businesses are optimising campaigns based on wrong or incomplete data. Tracking is the foundation everything else stands on.
02
Sales Systems & Coaching

Building the machine
that actually closes.

Sales performance is not about talent — it is about design. When a sales process is well-designed, an average person performs above average. When it is not, even great salespeople struggle. I design the systems, coach the people, and build the infrastructure that makes closing consistent.

Sales Coaching (1:1 & Team)
Structured coaching for founders selling their own product, sales leaders, and individual reps. Discovery, objection handling, closing, negotiation, and deal review. Practical, deal-specific coaching — not theory.
Why it matters: The founder's ability to sell is the single fastest lever for early-stage revenue. Most founders undersell what they have built because they were never coached.
Sales Process Design
End-to-end sales process documentation — stages, criteria, actions, handoffs, and exit conditions. A written, shared, executable process that the whole team follows.
Why it matters: Without a defined process, every salesperson is improvising. Improvisation produces inconsistent results. Process produces predictable revenue.
Sales Playbook Development
Full sales playbook: ICP profiles, opening scripts, qualification frameworks, objection responses, competitive positioning, and closing sequences. The document that onboards, trains, and aligns your whole sales function.
Why it matters: Without a playbook, sales knowledge lives in the heads of individuals. When they leave, the knowledge leaves. A playbook makes the team the asset, not the person.
Pipeline Architecture & CRM Stage Design
Sales pipeline structure designed to reflect actual buyer behaviour — stages, probability weighting, required fields per stage, and stall triggers. A pipeline that tells the truth about what is happening and what comes next.
Why it matters: Most pipelines are wishful thinking. A well-designed pipeline is a forecasting tool — it tells you what revenue is coming before it arrives.
Outbound Sales Strategy & Sequencing
Outbound prospecting strategy, lead list architecture, cold email sequences, call scripts, and LinkedIn outreach cadences. A systematic approach to creating pipeline that does not wait for inbound.
Why it matters: Businesses that rely entirely on inbound are at the mercy of algorithms and attention. Outbound is controlled, predictable demand generation.
Pricing Strategy & Deal Structuring
Pricing model design, packaging architecture, discount policies, and negotiation frameworks. Price is the highest-leverage variable in any commercial decision — and the most underworked.
Why it matters: A 10% price increase with no volume loss improves profit more than a 20% volume increase at the same margin. Pricing is where the most uncaptured value sits.

The difference between
a consultant and
someone who does the work.

I do not write reports and leave. I set up the HubSpot pipeline. I write the email sequence. I sit on the call and coach the objection in real time. I rebuild the Google Ads account. The strategy and the execution live in the same place — with me. That is unusual. It is also the only way this level of commercial change actually happens.

03
CRM Architecture & Revenue Operations

The system that remembers
everything so you don't have to.

A CRM is not software. It is the operational memory of your commercial organisation. When it reflects how your business actually makes money, it becomes one of your most powerful assets. When it does not, it is an administrative burden that slows your team down. I build CRMs that your team uses, leadership can trust, and that scale.

HubSpot Setup & Architecture
Full HubSpot implementation — CRM, Sales Hub, Marketing Hub, pipelines, contact properties, deal stages, workflows, and reporting. Built to match your actual commercial model, not a generic template.
Why it matters: HubSpot out of the box solves nothing. Architecture is everything — the same tool will either transform or frustrate your team depending on how it is set up.
CRM Audit & Rebuild (any platform)
Diagnostic of existing CRM (HubSpot, Salesforce, Pipedrive, or other) and full structural rebuild. Data hygiene, deduplication, property rationalisation, and workflow cleanup. The CRM your team actually inherited vs. the one that serves them.
Why it matters: Most CRMs degrade over time. Stale data, broken automations, and ignored pipelines are the norm. A rebuild restores trust in the data — and the tool.
Lead Scoring & Routing
Behavioural and firmographic lead scoring models, automated routing rules, and SLA-based assignment. The right lead goes to the right person at the right moment — automatically.
Why it matters: Without scoring and routing, your best leads receive the same attention as unqualified ones. Speed to response on high-fit leads directly determines conversion rates.
Workflow & Automation Design
CRM automation for lead nurturing, deal progression, task creation, internal alerts, and lifecycle transitions. The work that used to require a person — now happens automatically, without errors.
Why it matters: Manual CRM management means missed follow-ups, inconsistent timing, and forgotten leads. Automation is the difference between a systematic business and a reactive one.
Revenue Reporting & Dashboard Design
Custom reporting dashboards for pipeline health, conversion rates by stage, source attribution, sales cycle analysis, and forecasting. Data that answers real business questions — not vanity metrics.
Why it matters: You cannot manage what you cannot see. Most reporting shows activity. Good reporting shows revenue — where it comes from, why it stalls, and where it will come from next.
Tech Stack Integration & Data Flow
Integration of CRM with advertising platforms, email tools, calendar systems, payment processors, and data warehouses. One clean data flow instead of siloed systems that cannot talk to each other.
Why it matters: Disconnected tools mean manual data entry, reporting gaps, and attribution blind spots. Integration turns a collection of tools into a coherent revenue system.
04
Email Marketing & Marketing Automation

The channel that prints money
when it is done right.

Email is the highest-ROI marketing channel in existence — and the most underused by businesses that have real audiences. The difference between email that converts and email that gets ignored is architecture: the right message, to the right segment, at the right moment, triggered by the right behaviour.

Email Funnel & Sequence Design
Welcome sequences, lead nurture flows, sales sequences, post-purchase flows, and re-engagement campaigns — written and built. Every email designed to move the reader one step closer to a decision.
Why it matters: A single well-designed welcome sequence often generates more revenue than years of ad spend on the same list. Email converts because it is personal, direct, and owned.
Behavioural Automation
Trigger-based email flows responding to specific user actions — page visits, product views, form fills, cart abandonment, purchase events. Emails that arrive because they are relevant, not because it is Tuesday.
Why it matters: Behavioural emails have 3–5x the open rate and 10x the click-through rate of broadcast emails. Relevance is the most powerful deliverability and conversion factor.
List Segmentation & Database Architecture
Contact database segmentation by behaviour, lifecycle stage, source, product interest, engagement level, and custom properties. Sending to the right segment is more powerful than writing better copy.
Why it matters: The same email sent to 3 different segments will have 3 completely different conversion rates. Segmentation is where email performance lives or dies.
Email Deliverability & Technical Setup
DNS configuration (SPF, DKIM, DMARC), domain warm-up protocols, list hygiene, bounce management, and sender reputation monitoring. Emails that actually arrive in the inbox, not the spam folder.
Why it matters: Perfect copy and design is worthless if the email lands in spam. Deliverability is invisible until it fails — then it fails expensively.
Marketing Automation Platform Setup
Full setup and configuration of Klaviyo, ActiveCampaign, HubSpot Marketing Hub, or Mailchimp — flows, forms, tags, and integrations. The platform configured to do the work, not just store the contacts.
Why it matters: Most businesses are paying for automation platforms they use at 10% of their capability. A proper setup multiplies the tool's value without adding tool cost.
Campaign Strategy & Broadcast Planning
Monthly email calendar, campaign briefs, A/B testing strategy, performance review, and iterative optimisation. A system for consistently sending emails that people want to open.
Why it matters: Ad-hoc email sends produce ad-hoc results. A planned, tested campaign calendar is what separates email that grows revenue from email that maintains a list.
05
Brand Positioning & Commercial Narrative

Why someone chooses you
over everyone else.

Positioning is the answer to a question every buyer asks silently: "Why this, and not the alternative?" When that answer is not immediately clear, the default response is price comparison, delay, or no decision. I build the commercial narrative that makes the right buyer choose you — and charges for it accordingly.

Positioning Strategy & Differentiation
Market category audit, competitive analysis, and positioning framework — identifying the specific claim you can make credibly that no direct competitor can match. The strategic foundation every other message is built on.
Why it matters: Without a defensible position, marketing is just noise. Positioning is the force that multiplies everything downstream — ads, outreach, sales conversations, and pricing power.
Messaging Hierarchy & Copywriting
Full messaging framework — headline, subheadline, value propositions, proof points, and objection responses — applied to website, ads, pitch decks, and sales materials. Every customer-facing word saying the right thing.
Why it matters: Most businesses communicate features, not outcomes. Buyers buy outcomes. The gap between what you say and what buyers need to hear is revenue sitting on the table.
ICP Definition & Buyer Persona Design
Ideal Customer Profile mapping with firmographic, psychographic, and behavioural attributes. Decision-maker identification and buying committee mapping for complex B2B sales. Knowing exactly who you are selling to — and who you are not.
Why it matters: Businesses that try to serve everyone end up compelling no one. Precision targeting of the right ICP reduces CAC, improves LTV, and accelerates sales cycles.
Pricing & Premium Positioning
Pricing architecture, price anchoring strategy, packaging design, and premium positioning — how to charge what you are worth and win the buyers who will pay it. Pricing is positioning made concrete.
Why it matters: Premium buyers distrust low prices. The right positioning creates permission to charge more — and makes price comparison less relevant because the value frame is different.
06
Digital Growth, UX & AI Implementation

The surface and the intelligence
that makes it all faster.

Your digital presence is where every other investment either converts or evaporates. And AI is the infrastructure layer that now separates businesses that scale efficiently from those that add headcount to add output. I work at both layers — the visible commercial surface and the operational intelligence beneath it.

Website Conversion Audit & Redesign
Full CRO audit of existing site — identifying friction, message misalignment, and structural issues. Redesign recommendations and implementation for commercial performance. A website that converts visitors, not just impresses them.
Why it matters: Most websites are designed for aesthetics, not conversion. A 1% improvement in conversion rate on an existing traffic base can be worth more than doubling ad spend.
Landing Page Strategy & Build
High-converting landing pages for paid campaigns, product launches, and lead generation — designed around the specific intent of incoming traffic. Pages that match the promise of the ad that sent people there.
Why it matters: Sending paid traffic to a homepage is one of the most common and expensive mistakes in digital marketing. A dedicated, aligned landing page can double conversion rates overnight.
Customer Journey Mapping
Full mapping of the buyer journey from first awareness to loyal customer — touchpoints, friction points, decision moments, and drop-off analysis. Understanding the journey is the prerequisite to improving it.
Why it matters: Most businesses optimise isolated touchpoints. Journey mapping reveals where customers actually leave — often somewhere unexpected and easily fixable.
AI Workflow Design & Implementation
Practical AI integration into commercial workflows — lead qualification, content generation pipelines, proposal automation, meeting prep, and internal knowledge systems. AI as a productivity multiplier, not a novelty feature.
Why it matters: Businesses that implement AI correctly are completing in 2 hours what takes competitors 2 days. That asymmetry compounds over time into a structural competitive advantage.
Custom GPT & AI Agent Development
Custom AI assistants built for specific commercial functions — sales prep, objection handling, proposal generation, customer support, and internal knowledge bases. AI tools that know your business, your customers, and your language.
Why it matters: Generic AI tools produce generic outputs. Custom agents trained on your data, your positioning, and your process produce outputs that are actually usable — and proprietary.
SEO & Organic Growth Strategy
Search intent mapping, content architecture, technical SEO audit, and organic growth roadmap. Traffic that compounds for free — the long game that most businesses under-invest in.
Why it matters: Paid traffic stops the moment you stop paying. Organic traffic is an asset that builds over time. The combination of both is what creates sustainable, defensible growth.
07
Implementation Capability & Delivery

The rare combination:
thinking it and building it.

Most consultants deliver a strategy. I deliver the strategy and the implementation. Conversion strategy means nothing without the technical build behind it. Automation design means nothing if no one executes it. The capabilities below are what allow Alba Collective to close the gap between what needs to happen and what actually gets done.

Conversion Strategy
End-to-end conversion strategy across the full funnel — from traffic source to closed revenue. Identifying the highest-impact conversion levers at each stage and sequencing interventions for compounding effect. Not CRO tactics. A complete conversion architecture.
Why it matters: Conversion is not a single moment — it is a chain of micro-decisions across dozens of touchpoints. Strategy that addresses the full chain produces exponentially better results than optimising individual pages.
Technical Build Capability
Direct technical execution across CRM platforms, marketing automation tools, ad accounts, landing page builders, and website systems. I do not brief an agency. I build it — correctly, the first time.
Why it matters: The gap between what an agency is briefed to build and what actually serves commercial goals is where most implementation fails. Removing that gap removes the most common source of consulting disappointment.
Automation Design & Build
Design and implementation of marketing, sales, and operational automations — workflows, triggers, sequences, routing rules, and AI-assisted processes. Systems that do the work so your team can focus on what requires human intelligence.
Why it matters: Well-designed automation is the closest thing to scaling without hiring. It removes human error, ensures consistency, and frees senior capacity for high-value activity.
Leadership-Level Communication
Board-ready commercial presentations, investor updates, executive briefings, and strategic summaries — translating complex commercial analysis into the clear, decisive language that leadership needs to act on. The insight is only as valuable as the communication of it.
Why it matters: Brilliant analysis presented poorly produces no decisions. I communicate at the level of the room — whether that is a founder, a board, or an investor — without losing precision or nuance.
Sales Coaching & Performance Interpretation
Ongoing coaching tied to real deal data — reviewing pipeline movement, call recordings, win/loss patterns, and rep-level metrics to deliver coaching that is specific, actionable, and immediately applicable. Performance interpretation that tells the salesperson not just what happened, but exactly why.
Why it matters: Generic sales coaching produces generic improvement. Performance interpretation connects coaching to the specific behaviours and deal patterns that are limiting each individual's output — producing targeted, measurable change.
Implementation Thinking & Roadmapping
Translating strategic priorities into a sequenced, resource-aware implementation roadmap — with clear owners, dependencies, timelines, and success criteria. Strategy that knows what it costs to execute, and plans accordingly.
Why it matters: Most strategic plans fail at implementation because they were designed without understanding what implementation actually requires. A roadmap built by someone who can also execute it is a fundamentally different document.

One person.
All of this.
Fully committed.

Every service above is something I do myself, directly, as the person you hired. Not delegated to a junior. Not outsourced to a subcontractor. When you engage Alba Collective, you are getting the person who has read this page — and built everything on it — working exclusively on your business.

Engagements are limited. I work with a small number of clients at any one time to maintain the standard of work that makes this worthwhile for both sides.

Apply to Work Together → By application only · Limited engagements per quarter